I recently saw that Sprint had finally joined the Android bandwagon and was able to procure two Android-based phones for their service. I decided to purchase the HTC Hero and thus far am pretty happy with it. Below is quick review of a 1 day use.
Software
The phone ships with the latest Android 2.0 platform as well as additional widgets and tools installed by HTC and Sprint. The operating system is pretty nice. Designed for the thumb and a touch screen, unlike Windows Mobile, it’s pretty easy to navigate the touch screen menus. The video rendering is smooth and overall I’m happy with the social networking capabilities out of the box. Facebook is integrated into the contacts so I can link numbers to Facebook accounts and have their statuses, albums, and profile pictures linked to my contacts list. Cool. I don’t do much twittering but may change that now with the built in tweet app that lets me track tweets as well as easily tweet myself. I also appreciate the built in geo-tagging and tracking on the phone. Times and weather will change based on my current GPS location. Any picture I take can be tagged with GPS information as well. The navigation is pretty good.
E-mail finally supports Exchange server as well as other standard POP and IMAP. Although this is day 1 and I have yet to master a multi-select on e-mail messages which makes filtering through spam a difficult task.
The voice recognition is good and the fact that I can go into a Google search bar, say what I’m looking for, and have it pop up a browser is bad ass.
Events from my people contacts (birthdays and anniversaries) are not integrated into the main calendar which totally sucks. I’d like to see those events there and someone just dropped the ball on that requirement.
Sprint sucks because they did not support the transfer of my contacts into this new phone so be ready to do a lot of typing. This may however be helpful in getting used to using the new screen Keyboard.
Exterior Design
The phone is a little smaller than I’d like. This does help it fit in the average pocket but makes typing on the screen pretty difficult. The blackberry-style ball is nice but I seem to only use it as a last attempt to select something when I’m having problems with the touch screen. The display is bright and changes brightness based on the amount of ambient light in the room. This can be good for saving battery life but sucks at times making the screen hard to read. Since this only Day 1 I would assume there’s an option to turn this feature off for the visually annoyed.
The fact that I have to take the back cover off to remove the SD memory card totally blows. It’s also a pain to get out without using something to pop it out.
The built in accelerometer will allow the screen to turn into a landscape mode when turned to the left only. This sucks because when I type I support the phone with my ring fingers and my left ring finger hits the audio controls on the side. These controls are pretty sensitive too. Because of this I can’t quickly type due to the possibility of hitting the volume control which interrupts the keyboard interface. I will have to figure out a new way to support the phone but as of now it’s not intuitive.
That being said, the screen is too small to quickly type with the phone in a vertical position. the buttons are just too narrow to type with a male adult thumb. Although I can slowly peck my way through it, I would have like to have something a little wider. Not the fault of the software; it’s the width that failed here.
Hardware
Very happy with the hardware. a 5 megapixel is equivalent to my current Olympus carry camera, although the lack of a light or flash totally sucks. It does have some interesting built in features but the light would of been a big help for finding car keys. I’m sure an white screen app like those found for windows mobile and iPhone will become available for this purpose. 
The phone came with a 2GB micro SD which is nice. I’ll be able to put a few 5mp pictures and videos on there as well as a healthy collection of music.
The one thing that pisses me off the most about a lot of phone companies is their insistence on changing the charger / USB connectors. Please, use a standard connector already!!! HTC however was thoughtful enough to use a proprietary connector that will actually allow you to use standard mini-usb cables. This is a good thing since I have a million mini-usb cables, wall and car chargers already. I have yet to get access into the phone via my laptop though. Drivers installed, cable connected the device is seen but no sync, phone as modem, or access to the SD card. The “just works” scoring goes down because of this.
First Day Usage Summary
Intuitive: 8
Hardware: 9
Design: 8
Software: 8
Just Works Factor: 7
Overall: 8.0
Overall I’m pretty happy with the new phone. I have yet to dive into the software and have yet to read the manual on nifty touch screen motions. I’ll be writing a 30 day review once I get all these things mastered. Until then, if you’re in the market for an open source phone that is ready for prime time, I would suggest you consider this phone. Is it an iPhone killer? Probably not, but it certainly has room to grow into something that people will want to use for more than just texting and making calls.
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